Hotel Policy
Check-in |
3:00pm In line with the National Registration Regulations, all guests are required to present a valid physical Identity Card (IC) or a passport during check-in for verification purposes. Other identifications such as Digital ICs (e.g. Singpass), work permits, long-term visit passes, dependent passes, driving licenses and membership cards are not accepted. |
Check-out |
12:00pm |
Minimum Age For Check-in |
Guest must be at least 18 years of age and present at check-in. |
Rates Policy |
Rates are subject to service charge and Goods and Services Tax (GST). An additional fee will apply should a rollaway bed be required. |
Child Policy |
Children under 12 years old are allowed to share the room without additional charges using existing bedding. |
Rollaway Beds |
Rollaway beds are not available in the Hotel (except for Signature Suite). |
Baby Cot/Crib Hire |
Complimentary upon request (subject to availability). |
Breakfast Pricing |
Buffet breakfast at Lime Restaurant is at SGD40 per adult and SGD20 per child (aged six to 12 years old) per meal. |
Transportation Policy |
An additional SGD20 night surcharge applies for pick-up between 11:00pm to 06:59am. All transportation are inclusive of Meet and Greet services at the arrival gate. Bookings cancelled or amended with less than 24 hours’ notice carry a full cancellation rate. Any variances to bookings such as routes or additional waiting time will incur additional charges. |
Parking Fee | Complimentary parking is available for up to a maximum of two vehicles per room, per stay. Click here for further information. |
Payment Types | The Hotel accepts cash, Visa, Mastercard, American Express, JCB, Diners, and Union Pay. |
Accessibility | The Hotel has a driveway ramp, handicap-friendly guestrooms and restrooms, and lift access on every floor. |
Smoking Rooms | The Hotel has a no-smoking policy. However there are designated areas along the walkways near the hotel entrance should guests wish to smoke. |
Durians |
The Hotel has a no-durian policy and a penalty will be applicable for non-compliance. |