Hotel Policy
Check-in |
2:00pm |
Check-out |
12:00pm |
Rates Policy |
Rates are subject to 10% Service Charge and six percent of Value Added Tax (VAT). |
Child Policy |
A child under 12 years old is allowed to share the room without additional charges using the existing bedding. |
Extra Persons |
The maximum number of persons for all rooms and suites (except Presidential Suite) are limited to two. A third person is allowed at CNY300 inclusive of bed and breakfast. (Price is inclusive of 10% Service Charge and six percent of Value Added Tax (VAT) and subject to change without prior notice). |
Baby Cot/Crib Hire |
Complimentary for a maximum of one child under two years upon request (subject to availability). |
Breakfast Pricing |
Buffet breakfast at Café Pacifica is at CNY110 per adult and CNY55 per child (with height between 1.2 and 1.5 metres) per meal. |
Airport Shuttle |
Please contact our Concierge Team to arrange for limousine service at special rates. |
Parking Fee |
Complimentary parking is available up to maximum of two vehicles per room per stay. |
Taxi Services |
The Hotel recommends using the qualified taxi services with license. For your safety, please avoid illegal and unlicensed vehicles. |
Payment Types |
The Hotel accepts Visa, Master, American Express, JCB, Diners and Union Pay. |
Accessibility |
The Hotel is elderly friendly. The Hotel has wheelchair access facilities at the public areas and guestrooms. A handicapped room is also available. |
Smoking Rooms |
The Hotel has a no-smoking policy within its public areas, rooms and suites. However there are designated areas at the hotel entrance and some part of the hotel should guests use to smoke. Shisha, e-cigarette, cigar and vape and any other form of smoking are also prohibited. |
Guarantee Purchase |
Please note that reservations for guarantee purchases are strictly non-refundable. In the event of a refund approved by the hotel management due to unforeseen circumstances, the Hotel will not be held responsible for any foreign currency exchange loss or transaction fee by the issuing bank. |