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Old World Charm and Contemporary Luxury
The ancient city of Hanoi exudes a unique blend of rich, old world charm and the energy of a fast-growing modern metropolis – a heady mixture that justifiably made it one of TripAdvisor’s top 10 destinations in the world in 2023.
Corporate travellers find it easy to do business from Pan Pacific Hanoi with its wealth of facilities and location close to the city centre. At the same time, they can also explore the famous Old Quarter nearby, or the Trấn Quốc Pagoda, the city’s oldest Buddhist temple. With its vantage position on the edge of the West Lake, our luxury hotel in Hanoi boasts magnificent views of both the iconic West Lake and Hoan Kiem Lake, and surrounding lush greenery.
When you stay with us, you’ll enjoy the convenience and excitement of the city, and a tranquil oasis to escape to at the same time.
Old World Charm and Contemporary Luxury
The ancient city of Hanoi exudes a unique blend of rich, old world charm and the energy of a fast-growing modern metropolis – a heady mixture that justifiably made it one of TripAdvisor’s top 10 destinations in the world in 2023.
Corporate travellers find it easy to do business from Pan Pacific Hanoi with its wealth of facilities and location close to the city centre. At the same time, they can also explore the famous Old Quarter nearby, or the Trấn Quốc Pagoda, the city’s oldest Buddhist temple. With its vantage position on the edge of the West Lake, our luxury hotel in Hanoi boasts magnificent views of both the iconic West Lake and Hoan Kiem Lake, and surrounding lush greenery.
When you stay with us, you’ll enjoy the convenience and excitement of the city, and a tranquil oasis to escape to at the same time.
Pacific Club Lounge
For an extra level of comfort and luxury, the Pacific Club Lounge offers exclusive privileges including a full breakfast spread, afternoon tea and evening cocktails.
Pacific Club Lounge
For an extra level of comfort and luxury, the Pacific Club Lounge offers exclusive privileges including a full breakfast spread, afternoon tea and evening cocktails.
- Indulge in world-class service and five-star luxury at the heart of the city-state's business and entertainment hub.
- Built 15 centuries ago, the Tran Quoc Pagoda is Hanoi’s oldest Buddhist temple, with exquisite architecture that sits serenely on a small island in the West Lake.
- The Ngu Xa - Pearl Island Walking Street is a tourist attraction that spans seven streets in Truc Bach Ward and showcases plenty of rich culture and cuisine.
- Ho Chi Minh, the National Liberation Hero of Vietnam, is revered and remembered with a mausoleum in the historical Ba Dinh Square, surrounded by a magnificent garden in a complex that is also home to the Presidential Palace, the Ho Chi Minh Museum and the One Pillar Pagoda.
- Visit the centre of regional political power for over 12 centuries and be awestruck by the long and colourful history of Vietnam. For its importance, the Imperial Citadel of Thang Long was named a UNESCO World Heritage Site in 2010.
- The famous Old Quarter preserves much of its old world charm, with residents and merchants doing their daily business in the narrow streets flanked by old-style architecture, reminiscent of a bustling city in the bygone era.
- Long Bien Bridge spans the Red River and was built between 1898 and 1902 by the French colonial government. It is famous for its role in Vietnam’s history, including its liberation from the French and its destruction during the Vietnam War, which left it with only parts of its original structure.
- The temple of literature was constructed under Ly Thanh Tong’s dynasty, originally to honor Confucius and nowadays to celebrate the doctorates and high-ranking scholars of Vietnam.
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Attraction
Attraction
The Location
1 Thanh Nien Road Ba Dinh District 10000 Hanoi Vietnam
Parking
Hotel guests enjoy free parking at the hotel car park.
The Location
From Noi Bai International Airport
If You’re Taking Taxi or Bus
30 minutes’ drive
Airport limousine service and car rental pick-ups from the airport can be arranged. Please contact our Concierge Team for more information.
The Location
From Hanoi Railway Station
If You’re Taking Taxi or Bus
15 minutes’ drive
Awards & Accolades
Awards & Accolades
Best Golf Party Hotel 2024
Vietnam Golf & Leisure Awards
Top Meetings & Conference Hotel of the year 2024
Vietnam Tourism Association Awards
Top Hotel with Specialty Chinese Restaurant (Ming Restaurant) of the year 2024
Vietnam Tourism Association Awards
Luxury City Hotel, World Luxury Hotel 2023
Traveller’s Choice Award in 2022-2023-2024
TripAdvisor
Explore Pan Pacific Hanoi
Hotel Policy
Read our hotel policy to understand the check-in and check-out timings, world-class amenities & facilities provided, cancellation procedures, and more.
Rooms
Our rooms, suites and serviced suites at the hotel in Hanoi feature tastefully furnished interiors and thoughtful amenities. With commanding views of Hanoi’s West Lake, Truc Bach Lake or the Red River, a refreshing stay beckons.
Dining
Searching for an elegant Hanoi restaurant? Embark on a diverse culinary journey with our award-winning restaurants, bars and gourmet marketplaces. Choose from various authentic local and regional flavours from our highly awarded partners.
Experiences
Pamper, relax and enjoy your stay with one of the finest five star hotels in Hanoi. A perfect retreat, complete with facilities such as an outdoor swimming pool, state-of-the-art fitness centre, spa and more, awaits you.
Hotel Policy
Rooms
Dining
Experiences
Explore Pan Pacific Hanoi
Hotel Policy
Read our hotel policy to understand the check-in and check-out timings, world-class amenities & facilities provided, cancellation procedures, and more.
Rooms
Our rooms, suites and serviced suites at the hotel in Hanoi feature tastefully furnished interiors and thoughtful amenities. With commanding views of Hanoi’s West Lake, Truc Bach Lake or the Red River, a refreshing stay beckons.
Dining
Searching for an elegant Hanoi restaurant? Embark on a diverse culinary journey with our award-winning restaurants, bars and gourmet marketplaces. Choose from various authentic local and regional flavours from our highly awarded partners.
Experiences
Pamper, relax and enjoy your stay with one of the finest five star hotels in Hanoi. A perfect retreat, complete with facilities such as an outdoor swimming pool, state-of-the-art fitness centre, spa and more, awaits you.
Destination: Hanoi
A city with a rich history and cultural heritage
GMT +7 hours
Vietnamese. Many older Vietnamese are familiar with French or English.
Vietnam Dong (VND)
Customs
Vietnamese life revolves around the family and they have high regard for their elders, treating them with utmost respect. As with many other Asian nations, the concept of face is extremely important to the Vietnamese. Someone can be given face by complimenting them for their hospitality or business acumen. Accusing someone of poor performance or public reprimanding will lead to a loss of face.
Electricity
The standard electrical supply in Vietnam runs at 220V. Guests are advised to bring their own universal adaptor or request for one from the hotel (subject to availability).
Tipping
Tipping is discretionary and not always expected, especially at local restaurants, but guests have grown into the practice of giving more or less 10%, depending on the quality of service rendered.
Taxes
8% value-added government tax is automatically added to all goods and services.
5% service charge is applied in the hotel.
Emergency Numbers
Ambulance- 115
Fire- 114
Police- 113
Visa Requirements
Only citizens of most ASEAN countries can visit Vietnam without a Visa for a maximum of 30 days. Visitors are advised to check with the Embassy before travelling.
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HOTELS AND RESORTS
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SERVICED SUITES
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WELLNESS AND LIFESTYLE
Toll-Free Room Reservation Numbers
1 Thanh Nien Road Ba
Dinh District 10000
Hanoi Vietnam
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